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The Difference Between Water Softeners and Conditioners

The Difference Between Water Softeners and Conditioners

20th Apr 2023

When it comes to salt-free water softening, homeowners often ask what the difference is between a water softener and a conditioner. The answer isn't always clear, as they both serve similar purposes. To help you decide which is right for your home, our team at NuvoH2O will explain the differences between water softeners and conditioners to help you understand which may best suit your needs. Get more information about which may be right for your home and contact NuvoH2O for high-quality whole-home water softeners today!

Person watering a plant from the sink faucet

What Is a Water Softener?

A water softener is designed to remove or occupy hard minerals in your home's water supply, like magnesium and calcium, to prevent them from sticking to pipes and fixtures. Our water softeners at NuvoH2O use a salt-free method. This method is beneficial because it prevents salt from entering your home's water supply and does not require salt replacements or maintenance for optimal performance.

Person drinking a glass of water

What Is a Conditioner?

A conditioner operates similarly to a traditional water softener in that it uses salt or potassium chloride to replace the hard minerals with sodium ions. However, instead of completely removing those minerals from the water supply, it leaves them at a much lower concentration. This doesn't offer the same level of softening as a water softener, but it does help reduce scale buildup on your appliances and plumbing.

Utensils in a dishwasher

How Does NuvoH2O Work?

NuvoH2O is a salt-free whole-home water softener that uses CitraCharge, a patented chelating technology to bind to the hard minerals in your water without the use of salt. This salt-free system helps prevent scale buildup on fixtures and appliances while preserving the hard minerals in your water for a taste that's just like natural spring water.

Person holding their hands under a stream of water from a faucet

How to Know Which Is Right for You?

Choosing the right salt-free water softener or conditioner for your home depends on a few factors. If you're looking for maximum scale prevention, then NuvoH2O's salt-free whole-home water softener is an excellent choice. On the other hand, if you're concerned more about preserving hard minerals in your water, then a salt or potassium chloride-based conditioner may be better for you. If you're unsure about which option is best for you, we recommend speaking with our team at NuvoH2O to discuss your needs.


At NuvoH2O, we have the experience and knowledge to help you determine which salt-free solution is right for your home. Our whole-home salt-free water softeners are designed to provide maximum scale prevention without sacrificing taste or quality. Contact us today to learn more about how NuvoH2O can help make your home's water softener and cleaner or to find the right whole-home water softener for your needs!

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