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Support Services To Keep Your Water Clean & Healthy

We’re here to make sure your water system keeps doing what it does best: giving you clean, safe water every day.

If you’ve got a question, a concern, or just need a little guidance, our team is ready to help. We’ve got the know-how and the experience to walk you through anything, whether it’s product support, warranty info, or just figuring out the next step.

At the end of the day, we’re all about making things easier for you. Real support, from real people who care about helping you get the most out of your system.

Installation Support

Setting up a new water system shouldn’t feel like a DIY nightmare. With NuvoH2O’s professional installation, you don’t have to lift a finger. We’ll handle everything — from unboxing your system to making sure it’s running just right — so you can start enjoying safe, clean water without the hassle.

Financing Support

Are you looking to install a full home system but want to break up the cost? Our flexible financing starts at just $19.99/month!


Give us a call at 1-888-609-8264 to get started or learn more about your options. We’re here to help make better water more affordable.

Resources For Plumbers

NuvoH2O is proud to partner with plumbing professionals to bring clean, healthy salt-free water solutions to more homes. Whether you're just getting started or are already an authorized installer, we’ve got everything you need to succeed — product guides, installation support, and exclusive perks.

Access helpful tools and training
Submit rebate requests
Register warranties
Download spec sheets
Learn how to become an authorized installer
We’re here to support you every step of the way.
Explore Plumber Resources
Never Run Out of Soft Water Again With Our Autoship Subscription

Keeping your water clean and scale-free doesn’t have to be complicated. With our Autoship program, you’ll get fresh replacement cartridges delivered right when you need them — no stress, no last-minute orders. You’ll save 10%, get free U.S. shipping, and enjoy worry-free water protection every day. 

Save Save 10% on every order
Save Free U.S. shipping
Save Delivered automatically on your schedule
Learn More About Autoship
Bundle & Save on Whole Home Duo and Trio Systems

Thinking about the Whole Home Duo or Trio? Our bundle deals make it easy to get everything you need at a better value.

Professional Installation
2 Years Of Free Replacement Cartridges
Worry-Free, Whole-Home Protection From Day One
Check Out the Bundle Deals

Your System, Your Way

Manage Your Account
Refer a Friend
Warranty Registration
Returns & Warranties
Military Discount
First Responder Discount
Route Package Protection
Part & Accessories

Top FAQs

NuvoH2O softens water using citrus through a natural process called chelation. Our systems add food-grade citric acid (the kind found in lemons and limes) to your water, which binds to hard minerals like calcium, preventing scale buildup and gradually removing existing scale. It's safe for people, pets, plants, and septic systems, with no waste or electricity required.

Note: It is not recommended for water with a pH below 7.3 or a hardness above 25 Grains Per Gallon (GPG), as results may vary.

Our cartridges are designed to dissolve gradually over about 6 months. The Studio cartridge treats up to 20,000 gallons, and the Home cartridge up to 50,000 gallons. Actual lifespan may vary based on your water usage, pressure, and temperature.

Replacing your NuvoH2O cartridge is as easy as swapping out the batteries in a flashlight. Simply use the bypass valve to divert water, twist off the casing, insert the new cartridge, and you're done in minutes. When you're ready to discard the old one, simply bag it up and recycle it if your city accepts Class 3 plastics, or dispose of it in the trash. See full instructions here.

Want to make it even easier? Join our Autoship program and we'll send you a new cartridge every 6 months with 10% off and free shipping.

Your NuvoH2O system is covered by a 5-year limited warranty, which includes free repair, replacement, or modification if needed. The warranty is transferable if you sell your home, as long as you use genuine NuvoH2O cartridges. Please note that improper installation or exposure to direct sunlight will void the warranty. For full details, check out our Policies page.