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All water contains dissolved minerals and nutrients, but some sources of water contain more minerals than others. Water is considered hard when it contains high amounts of calcium-carbonate and magnesium. These minerals – in particular – have a high propensity to adhere to surfaces and form scale on surfaces the water comes into contact with, such as pipes and fixtures. In fact, soap scum and scale buildup on bathroom fixtures are how most people realize they have hard water in their home
Stopping scale formation has a few noticeable benefits:
NuvoH2O water softeners work because they utilize a natural chemical process called chelation. However, we don't use artificial or unhealthy products commonly associated with Chelation such as EDTA. We have discovered that we can tap into one of nature's finest gifts, citrus, and use it as our chelating agent. This is the same type of citrus that you would find in lemons, limes, and oranges. It’s food-grade citrate, non-GMO and is safe for plants, animals, septic tanks and, of course, human consumption.
Our unique cartridge design uses your water pressure to push just the right amount of citrate into your water. No water is wasted and no electricity is needed. The citrus in your water will trigger chelation, changing the calcium carbonate to a calcium citrate, keeping the scale from bonding with your pipes, appliances and faucets. It will also gradually remove pre-existing scale buildup. Your skin will feel clean, but it won't feel slick or slimy.
NuvoH2O’s chelation process is similar to when a homeowner cleans with vinegar or when a plumber flushes out a water heater with acid, NuvoH2O systems are introducing a small amount of citric acid into the water. As such, we do not recommend using our product in water that is below a 7.3 pH.
NuvoH2O systems don’t remove the minerals from the water. It's wasteful to remove the minerals and many of them are beneficial to humans, plants and animals. Chelation not only reacts with the calcium-carbonate in your water, it also reacts with calcium-carbonate in your scale which removes your existing scale over time. Water hardness tests typically only measure the amount of calcium in your water and still detect calcium-citrate, even though it doesn’t contribute to scale build up or hard water effects. As the citrus clears away existing scale, the extra calcium-citrate may make the hardness of your water appear to go up.
Even though a water hardness test isn’t appropriate for a NuvoH2O water softener, it is still relevant. Our product is designed to work with hard water issues that most consumers experience. For rare situations when water is over 25 GPG, we would recommend caution. Our product may help soften water that hard, but homeowners with water over 25 GPG will likely not experience the stellar results most consumers experience.
The installation of our NuvoH2O system can be quickly accomplished by an installer with the right tools and training. It is easy to find an installer in most areas.
Please visit our Installer Locator.
Whomever is installing the system should avoid two common mistakes that we often see:
Make sure the plastic wrap is removed from the cartridge (stored inside the housing) prior to installation. This can cause a build-up of pressure which can then lead to future problems, such as blue water and system failure. Failure to remove the plastic wrap when installing cartridges will void the manufacturers warranty on the system.
Always install the system prior to the hot/cold split on your main water line. Failing to do so – even if it’s hooked up before the water heater – may result in only treating a portion of your water. If you have any further questions regarding installation, please contact us at (877) 688-6426.
NuvoH2O offers a variety of products to help combat the negative impacts of hard water. Our products can be classified as either whole house systems or point of use systems.
We offer CitraCharge packs that can serve a variety of cleaning purposes. They can be opened and mixed in spray bottles to remove hard water spots, or placed in a dishwasher to protect dishes. It’s an easy way to clearly experience the benefits of citric acid as a cleaner and scale remover.
Dishwasher System is a small system that is quickly attached to the water line of your dishwasher to continuously inject citric acid infused water into the dishwasher. Citric acid is an extremely effective natural cleaner which will keep dishes spot free and the dishwasher scale free.
We also offer whole house water filters that are installed on the main water line. These water filters are installed as a gateway filter in your home to filter out sediment, chlorine and other agents in the water before it hits any other systems in your house. If you’re interested in a water filter give us a call at 833-408-2359.
Actually, we’re both. Some people think we don’t soften the water because we leave the calcium in your water with other nutrients and minerals. We still soften the water because we don’t leave the calcium-carbonate in your water, we change it to calcium-citrate which is not the hard form of calcium.
We’re not concerned with what name we’re given – as long as you realize that we’re the best way to deal with minerals which most people have in their water.
Have more questions? Contact us to chat with our team!
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