Product Description
Make your dishwasher like new! Take the CitraCharge Challenge today!
Add this item to your cart and checkout to get your FREE 3-Pack and FREE SHIPPING
- CitraCharge Challenge Membership - POWER+
- For homes that run the dishwasher 6x/week or more
- Change the CitraCharge Pack every week for best results.
NuvoH2O Dishwasher Packet Subscription Agreement
Last Updated: September 2025
This Subscription Agreement (“Agreement”) governs your enrollment in and use of subscription-based dishwasher detergent booster products offered by Nuvo Residential, LLC d/b/a NuvoH2O (“NuvoH2O,” “we,” “us,” or “our”).
By enrolling in a subscription online or by phone, you agree to this Agreement and authorize recurring charges as described below.
- Company Information
Legal Name: Nuvo Residential, LLC d/b/a NuvoH2O
Address: Freeport Industrial Center, Building Z13 Unit 15, Clearfield, UT 84015
Customer Support:
- Email: [email protected]
- Phone: 877-688-6426
- Hours: 7:00 AM – 5:00 PM Mountain
Website: www.nuvoh2o.com
- Subscription Overview
NuvoH2O subscriptions are monthly auto-renewing plans. Your subscription will continue each month unless you cancel.
- There is no minimum commitment.
- You may cancel at any time as described below.
- Subscription Plans & Pricing
We currently offer the following subscription options:
- Lite Subscription
$2.99 per month
Six (6) dishwasher packets shipped every six (6) months
Designed for monthly use - Standard Subscription
$5.99 per month
Thirteen (13) dishwasher packets shipped every six (6) months
Designed for bi-monthly (every other week) use - Power+ Subscription
$7.99 per month
During the first year: Thirteen (13) packets shipped every three (3) months
After the first year: Twenty-six (26) packets shipped every six (6) months
Designed for weekly use
Applicable taxes are added at checkout.
- Free Packet Promotion
When you enroll in a subscription, you will receive three (3) dishwasher packets at no charge, including free shipping.
- The free packet offer is promotional and may be changed or discontinued at any time.
- The promotion is non-transferable and limited to one (1) redemption per household. Customers who cancel and later re-enroll are not eligible to receive the free packet promotion again.
- Your subscription begins immediately upon enrollment.
- Your first subscription shipment will be scheduled to arrive when the free packets would reasonably be used based on your selected plan.
- Billing & Automatic Renewal Authorization
By enrolling in a subscription, you authorize Nuvo Residential, LLC d/b/a NuvoH2O to charge your selected payment method monthly on a recurring basis until you cancel.
- Your payment method is charged immediately upon enrollment.
- Subscriptions automatically renew each month unless canceled.
- There is no minimum purchase obligation.
Accepted payment methods include major credit cards, debit cards, and PayPal.
- Failed Payments
If a payment attempt fails, we may attempt to reprocess the charge up to five (5) times.
If payment cannot be successfully processed after retry attempts, your subscription may be suspended until payment is resolved.
- Shipping & Delivery
- Shipping is included in your subscription price.
- Orders ship via USPS, UPS, or FedEx.
- Free shipping applies to the continental United States only.
- Subscriptions are available only to customers located in the United States and Canada.
- Additional shipping charges, duties, or tariffs may apply outside the continental United States.
- Cancellation Policy
You may cancel your subscription at any time, with immediate effect, using any of the following methods:
- Online through your customer portal
- By email at [email protected]
- By phone at 877-688-6426
Once canceled, no future charges will be made.
- Refunds, Replacements & Returns
- If you cancel within your first month, your initial subscription payment will be fully refunded.
- After the first month, subscription payments are non-refundable once billed.
- If a shipment arrives damaged or incorrect, we will replace the item at no cost.
- If you decline a replacement, you may cancel your subscription.
- Customers are not required to return unopened packets.
- Changes to Your Subscription
We reserve the right to change the terms of this Agreement, including subscription pricing, shipment quantities, or delivery timing.
If a change affects your subscription, we will provide at least thirty (30) days’ advance notice by email before the change takes effect.
- Privacy
We collect and use personal information in accordance with our Privacy Policy, which will be available at:
www.nuvoh2o.com/privacy-policy
- Governing Law & Dispute Resolution
This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Any dispute arising from or relating to this Agreement will be resolved by binding arbitration pursuant to the American Arbitration Association’s rules and procedures.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
- Consent & Acknowledgment
By enrolling in a subscription online or by phone, you acknowledge and agree that:
- You are enrolling in a recurring monthly subscription
- Your payment method will be charged automatically each month
- You may cancel at any time through the methods described above
Comprehensive Staining Protection: The dedicated Iron + Heavy Metals filter reduces iron, hydrogen sulfide, lead, and mercury, stopping orange streaks in tubs and metallic tastes in your drinking water.
Superior Filtration: Surpasses standard carbon filters by effectively removing chloramine and chlorine, significantly improving the smell and taste of your water.
Appliance Longevity: By neutralizing scale and reducing pH levels toward a neutral 7.0, the system protects and extends the life of your water heater, fixtures, and water-based appliances.
Eco-Friendly & Salt-Free: Enjoy soft water without the "slick" feeling, salt refills, wasted water, or electricity.
Space-Saving Design: The compact configuration fits almost anywhere, making it ideal for homes where floor space is at a premium.
Certified Quality: Developed from over 30 years of commercial experience and complies with NSF/ANSI Standard 42.
NuvoH2O Appliance & Filter Reviews
We can talk about NuvoH2O all day, but our customers say it best.
"I love the saltless water softener system, my water is now clear and tasteless like water is supposed to be, water should taste like water, not full of crap that they add and say is good for us when it is poisoning or bodies. I tell people about this manor trio system and how easy it is to install and how fantastic it changed the taste of my water, I highly recommend this filtration system."
Rick S.
"Works great out here in Canyon Lake, Texas. Canyon lake water is very hard an lots of calcium build up....shows up in all the toilets and plumbing fixtures. I use the NuvoH2O Manor Trio and it clears up all the deposits and the water even tastes better. I've had the water softener systems you have to add salt to but this is much easier with no salt to add. Very happy with it."
John W.
"I have had my Manor Trio system for about eight years, and I’m so glad I chose it. I live in an area with very hard water. With NuvoH2O I don’t get mineral build-up on my faucets and appliances. They are quick to ship replacement filters, and I’ve found the customer service to be excellent."
Linda W.
FAQs About NuvoH2O Appliances
Our systems use CitraCharge® technology, a citrus-based formula that binds to minerals like calcium and magnesium, preventing them from sticking to pipes, appliances, and fixtures. This means your appliances stay protected without added sodium or wasteful backflushing.
Yes! Our systems not only prevent new scale from forming but also break down existing buildup over time, helping your appliances run more efficiently and last longer.
No, our systems retain healthy minerals like calcium and magnesium, just in a form that won't cause scaling or buildup in your appliances.
It depends on usage, but typically, cartridges need to be replaced every 6 months to ensure optimal performance. Our Autoship program makes it easy to stay on schedule.
Absolutely. Our salt-free, chemical-free technology is safe for drinking water, septic systems, and the planet. Get clean, appliance-friendly water with no wasted water and no added sodium.
Make your dishwasher like new! Take the CitraCharge Challenge today!
Add this item to your cart and checkout to get your FREE 3-Pack and FREE SHIPPING
- CitraCharge Challenge Membership - POWER+
- For homes that run the dishwasher 6x/week or more
- Change the CitraCharge Pack every week for best results.
NuvoH2O Dishwasher Packet Subscription Agreement
Last Updated: September 2025
This Subscription Agreement (“Agreement”) governs your enrollment in and use of subscription-based dishwasher detergent booster products offered by Nuvo Residential, LLC d/b/a NuvoH2O (“NuvoH2O,” “we,” “us,” or “our”).
By enrolling in a subscription online or by phone, you agree to this Agreement and authorize recurring charges as described below.
- Company Information
Legal Name: Nuvo Residential, LLC d/b/a NuvoH2O
Address: Freeport Industrial Center, Building Z13 Unit 15, Clearfield, UT 84015
Customer Support:
- Email: [email protected]
- Phone: 877-688-6426
- Hours: 7:00 AM – 5:00 PM Mountain
Website: www.nuvoh2o.com
- Subscription Overview
NuvoH2O subscriptions are monthly auto-renewing plans. Your subscription will continue each month unless you cancel.
- There is no minimum commitment.
- You may cancel at any time as described below.
- Subscription Plans & Pricing
We currently offer the following subscription options:
- Lite Subscription
$2.99 per month
Six (6) dishwasher packets shipped every six (6) months
Designed for monthly use - Standard Subscription
$5.99 per month
Thirteen (13) dishwasher packets shipped every six (6) months
Designed for bi-monthly (every other week) use - Power+ Subscription
$7.99 per month
During the first year: Thirteen (13) packets shipped every three (3) months
After the first year: Twenty-six (26) packets shipped every six (6) months
Designed for weekly use
Applicable taxes are added at checkout.
- Free Packet Promotion
When you enroll in a subscription, you will receive three (3) dishwasher packets at no charge, including free shipping.
- The free packet offer is promotional and may be changed or discontinued at any time.
- The promotion is non-transferable and limited to one (1) redemption per household. Customers who cancel and later re-enroll are not eligible to receive the free packet promotion again.
- Your subscription begins immediately upon enrollment.
- Your first subscription shipment will be scheduled to arrive when the free packets would reasonably be used based on your selected plan.
- Billing & Automatic Renewal Authorization
By enrolling in a subscription, you authorize Nuvo Residential, LLC d/b/a NuvoH2O to charge your selected payment method monthly on a recurring basis until you cancel.
- Your payment method is charged immediately upon enrollment.
- Subscriptions automatically renew each month unless canceled.
- There is no minimum purchase obligation.
Accepted payment methods include major credit cards, debit cards, and PayPal.
- Failed Payments
If a payment attempt fails, we may attempt to reprocess the charge up to five (5) times.
If payment cannot be successfully processed after retry attempts, your subscription may be suspended until payment is resolved.
- Shipping & Delivery
- Shipping is included in your subscription price.
- Orders ship via USPS, UPS, or FedEx.
- Free shipping applies to the continental United States only.
- Subscriptions are available only to customers located in the United States and Canada.
- Additional shipping charges, duties, or tariffs may apply outside the continental United States.
- Cancellation Policy
You may cancel your subscription at any time, with immediate effect, using any of the following methods:
- Online through your customer portal
- By email at [email protected]
- By phone at 877-688-6426
Once canceled, no future charges will be made.
- Refunds, Replacements & Returns
- If you cancel within your first month, your initial subscription payment will be fully refunded.
- After the first month, subscription payments are non-refundable once billed.
- If a shipment arrives damaged or incorrect, we will replace the item at no cost.
- If you decline a replacement, you may cancel your subscription.
- Customers are not required to return unopened packets.
- Changes to Your Subscription
We reserve the right to change the terms of this Agreement, including subscription pricing, shipment quantities, or delivery timing.
If a change affects your subscription, we will provide at least thirty (30) days’ advance notice by email before the change takes effect.
- Privacy
We collect and use personal information in accordance with our Privacy Policy, which will be available at:
www.nuvoh2o.com/privacy-policy
- Governing Law & Dispute Resolution
This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Any dispute arising from or relating to this Agreement will be resolved by binding arbitration pursuant to the American Arbitration Association’s rules and procedures.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
- Consent & Acknowledgment
By enrolling in a subscription online or by phone, you acknowledge and agree that:
- You are enrolling in a recurring monthly subscription
- Your payment method will be charged automatically each month
- You may cancel at any time through the methods described above
Additional Details:
